Mount Royal University
Client Review on Mount Royal University
Feedback:
I had a terrific experience here as a student. My comment is not directed at professors or faculty. Alumni relations, career services, and the administration department in general here is not good. I graduated in 2016 and it has been a nightmare to get ahold of anyone here during business hours Monday to Friday.Things don’t get done here unless you hold people accountable with a paper trail or take the time off from your day job to go there in person and demand action/answers. They will ignore your calls and emails outright. Expect a battle every time you want copies of transcripts and such. My girlfriend is still waiting for papers from the education department so she can begin the process of applying to work in her field. It seems like once they’ve collected your funds they don’t care to uphold their end of the bargain post graduation.I’m typically a patient, reasonable person. Over a period of two months trying to politely ask for help and assistance I took a day off work, went there in person, and refused to leave until I had my problem resolved. There’s a pervasive “not my problem” attitude I’ve picked up on from their staff. Tuition costs continue to increase due to “administration.” But I fail to understand/see how those additional funds are being used for student and alumni benefit. I wouldn’t do my degree over again here if I knew how poorly administration would be post graduation. When you spend $35-$40k on a degree a polite callback or reply to my email inquiries shouldn’t be too much to ask for.
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