Client Reviews on Mill Bay Towing
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Very pleasant. 8/10 would have them tow my car. On a side note do not go 40km on the malabar or your car will be impounded.
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This has to be the worst towing/extortion operation I'm aware of that hasn't resulted in criminal prosecution! I encourage the public to avoid doing any business with this company.
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Fast service from knowledgeable staff. Thanks for the lift!
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Dont leave anything in your car you don't want stolen ;)
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Great big thanks and a shout out to Mike for getting my truck and I home when we broke down on the Malahat on August 6th.
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My vehicle overheated, and then eventually broke down just after the south Shawnigan Lake turnoff; right to the side of the merging lane. I was in a blue/silver two-tone 1973 VW Super Beetle.To my gratefulness, Millbay Towing eventually came to my rescue. Specifically, the driver by the name of "Michael" (or just Mike); not only did he use every means within his power to make an expedient appearance (even legally using the shoulder lane with his emergency vehicle lights) to get to me in a prompt time, but he also brought two frosty bottles of water; which I was MORE than happy to see after baking in the Sun.Highly recommended.
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Unprofessional.I called Mill Bay Towing when my alternator died less than 200 meters from the ferry this weekend. He sounded annoyed that I bothered him on the phone.When he arrived he insisted on jump starting my van immediately and having me pay after. I asked him to boost me right before I left (as this was an alternator issue, not a battery issue) and he said "uhh, no".I did end up getting him to boost me right before I left, he wouldn't hang out for five minutes and give me a bit of a charge even after I explained the situation. You'd think that when you charge somebody more than $70 for 8 minutes of work, you could go the extra mile or at least not be a prick about it.I won't use Mill Bay Towing again. I'll call a friend to help out or pay extra to get good service from a company out of Victoria.
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I had the unfortunate need for their services, and found them to be very professional, and courteous. A towing company is not something you need every day, hopefully never. I would recommend their services if you found yourself in need
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This guy charged me 300$ for a 3 block tow cause my car broke down on the side of the hwy right after i bought it so wrong plates fare enough my fault for not dealing with my insurance before hand properly so my fault no hate their he had a job to do. But seriously $300 for 3 blocks to your yard? Bad service, over charges x3 and will try to hold your car so he can charge for a storage fee of 27$ a day. stay away from this guy he will take you for anride and make sure you pay more then any other tow company on the island
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Had the owner come haul my dumb butt out of a ditch, my truck was stuck pretty good with no wheels touching. He got me out with no damages. I thought my front and rear difs were toast. Nope.. All thanks to these guys. I was surprised how fast and good of a price it was too!!
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