Client Reviews on T Marshall And Assoc

Feedback:

This law firm claims to be specialists in representing the elderly and protecting their interests. The truth of the matter is, they act as bullies to families and at least in our case, took advantage of the very people they're supposed to protect. We were referred to them as "The best in Elder Law" after my father passed away from cancer. They created a Trust for the family to protect the assets my father and mother had worked their entire lives to accumulate.When some of our own family situations changed, it became necessary to modify the Trust. The work they did was 'boiler plate', and their paralegal even admitted so on the phone. The trouble with 'boiler plate', is that it doesn't always fit every scenario. When this error was found, the firm tried to blame it on us for 'approving the drafts' sent to the family. Well, if we knew all of the legal nuances, we wouldn't need an attorney, would we?I called to talk to them about changing a sentence, and the conversation went down hill. They also wanted to charge additional money for a mistake they admittedly made by using generic language. A few days later, a letter was sent to my mother, saying they would no longer talk to myself or my sister (despite us both having full Power of Attorney).So now, an 'Elder Care' Law firm is telling an 83 year old widow, that they will only talk to her, and not her children. She was so upset, she was crying on the phone not knowing what to do. Several certified letters, emails & phone calls later, there has still been no response to my sister or I, but they continue to print out the emails or copy the letters, and send them to our mother.This is unconscionable to take advantage of an elderly person like this. As of this review, they have done nothing to rectify the situation, despite having already been paid almost $9,000.00. Our next step is filing a complaint with the Disciplinary Board of the Supreme Court of Pennsylvania.Be very careful when considering this law firm.