Edition:

Client Reviews on Loyola University Health System

    • 2.8
  • 13 Reviews

Most helpful positive review

0 people found the following review helpful

By Tom R May 22, 2019

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Most helpful critical review

0 people found the following review helpful

By Bayan Sheika Oct 22, 2019

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Feedback:

This place is ridiculous.. I was 15 minutes late after being stuck in traffic from driving an hour to get here..I left a massage informing them I was stuck in traffic and was going to be a little late...only for me to get there and have them tell me the doctor can not see me because it’s time for her to leave!! Definitely changing doctors to a health professional that would actually care about my health.. smh

Feedback:

Pediatric staff makes things difficult, I have been getting the run around for over a month for my daughter to receive 1 immunization. I did everything I was suppose to do early enough to be ready for the start of school and still have to wait and take her out of school early. This is a huge inconvenience and very unprofessional!

Feedback:

Dr. Nair is my daughter, Ella's, pediatrician. Best doctor out there, from great treatment to getting my daughter in to be seen asap. Nurse Pat & Marisol are the two that have mostly taken care of my daughter whether it was at her appointment or my concerned calls for some advice, they are both wonderful! As for the receptionists, same thing. They always have a friendly vibe so when you walk up to them you feel very welcomed. Best office I have ever been to and recommend to my friends and family!

Feedback:

Primary care Dr Stokas is great. Honest and forthcoming.

Feedback:

I am a patient of record, sick and need to see a doctor but can’t get an appointment for a few weeks. I stated I am willing to see any doctor and still couldn’t get any appointment. Truly sad and horrible system here.

Feedback:

I had an appointment and I was running late by 10 minutes so I called to make them aware I was running late. I get there within the 10 min mark and the receptionist tells me the doctor Linares wont see me because I was late. My issue is I called and they said it was fine and the moment I get there I’m tell something else. if she wasn’t going to see me she should of told me when I called and not make me drive. I do not recommend this place they lack communication.

Feedback:

I am very happy with my daughters pcp Dr. Nair she is amazing at what she does and no matter what she always there when we need her. As for the nurses/associates I am pretty disappointed. I had a concern about my daughters test results. Left several messages and no one ever got back to me. Maybe it’s not serious but as a first time parent they should understand why i worry and at least have the courtesy to return a phone call. That right there made me lose a lot of trust in Loyola. When dr Nair isn’t there seems like none of them really care too much about a patient. The only reason why I give 3 stars is because I like Dr. Nair otherwise I’d give one.

Feedback:

My husband had an endoscopy scheduled for 1:00, we are told at 1:15 that the procedure wasn’t until 1:45 which turned into 2:15, 3 1/2 hours later my husband comes out. No one ever said anything about this procedure taking so long, no communication, very disappointed, I usually love Loyola.

Feedback:

very good facility, Dr Revethis is wonderful

Feedback:

Primary care doctor stokas is amazing and helpful

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