Client Review on Lott VernonCo

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If I could give this company a 0 rating, I would. I have been working with my current employer for 3yrs and they go through Lott Vernon for payroll. The first year I was working with my employer, Lott Vernon screwed up my W2. They stated I had 8 exemptions on my W4. I asked for a copy of my W4, which they never provided. I updated my W4 after this incident and 2yrs go by and this year I am having the same issue, only this time I cannot get a straight answer on why my federal income tax withheld is so low. Anya kept telling me she was going off what I provided on my W4. I have asked this year for copies of all my W4's. My boss was able to provide the one I had updated, but they couldn't provide me with my initial one due to staffing problems when I started. So, our Office Admin reached out to Anya. She stated she would be sending it. She sent my 2018 W2!! Not what I had requested!! If you are a business owner, I would look somewhere else for someone to manage your payroll. This is ridiculous! You are messing with my money and family by messing up my W2's twice!!