Client Review on Long Realty Company

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Don't waste your time or your money. This place was a joke and the waste of time. The lady that does the rentals has too many properties to help a person with questions. The only way to get ahold of her or contact her is through text message. The place was very unorganized and very unprofessional when it came to dealing with my questions and concerns. The day we were supposed to move into our home the realtor tells me the owners will not pay to have the house painted inside. Which she told me she would have done the week before. So later that night I drove by the property after a rain and found the home to have two feet of water inside the yard that the realtor failed to mention. I then told her I would not take the house and get my deposit back. So when I went to go pick up my deposit nobody was there there was a number on the door which I called only to be directed to another person who was almost home. Once the lady arrived back at the office she could not find any paperwork or any deposits that I was supposed to get returned to me. While she was looking for these items she was texting the realtor back and forth who refuses to answer her phone. Now that we didn't take the house we have to keep looking for a new place to rent in or around Benson. The way I see it is a blessing in disguise I would have not enjoyed renting from this company and should have realized that from the beginning.