Client Review on PASCUAL & ASSOCIATES

Feedback:

I've been coming here for some years now, and it's always the same problem.... Having an appointment is worthless. My appointment time was at 10:30a... I'm still here waiting to be seen 2 and a half hours later. I understand it's busy and they have a lot of clientele but what's the point of making an appointment if they're not going to honor it? And then they're offering me to leave my paperwork and they'll do an extension? What about the 2.5 hours (and counting) that I've waited? Also, why are the last 2 tax preparers I've had the past few years not work here anymore?Update: I'm not Filipino but I understand some words: they just took in someone with an appointment at 12p before me.Update 2: My appointment was with Liberty and now they're putting me with someone else and they're putting someone that arrived after me with Liberty. And their reasoning? Because their taxes are going to take longer, so that means that me as a client do not mean anything to them.