Kirkland Accounting Services
Client Reviews on Kirkland Accounting Services
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New owner Judy, CPA has recently purchased Kirkland accounting for Building contractors and other small business owners.Judy supervises their certified quick books pro staff providing;Quick books set up, monthly data entry QB reports reconciled to the owner's bank accounts. Judy and her staff prepare payroll, payroll checks and P/ R reports weekly.The Kirkland full time office has convenient drop off and pickup I have happily used Kirkland Accounting since July 2018 for my CPA quick book needs.RegardsJim Erickson, CPA
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2019 UPDATE: I received a text and several annoying phone calls from a woman named Judy at Kirkland Accounting. She offered me a $20 Starbuck's Gift Card to remove my review. ABSOLUTELY NOT!After working with Kirkland Accounting Services for a couple of months, I feel eminently qualified to offer my opinion on whether or not someone in need of accounting help should consider hiring this firm.The easy answer is ABSOLUTELY NOT! An IRS audit is a very stressful time for most people, but it's made much worse when the people who are supposed to be representing your interests with respect to the audit don't return your phone calls, lie to you and behave as if all they're interested in is how much money they can make off you. Pamela Madlen, the president of this company, is in my informed opinion, a PREDATOR, someone who appears to exist to take advantage of people who are in the unfortunate position of having to deal with an IRS audit. When you pay a firm an up-front retainer of $4,000, you expect that firm to return your phone calls and communicate with you about your case. When you send a firm an entire year's worth of bank statements and other documents, both personal and business, you expect to hear from them with questions or some sort of acknowledgement that they've received your documents and are working on your file. Instead, this firm refused to return our phone calls and then one day about six weeks after we sent them our documents, they emailed us an invoice for $6,000, claimed that it was "due immediately" and demanded that we immediately provide bank account information for another $4,000 payment. When we understandably replied to them and asked that they provide us with updates on our case, they responded that they wouldn't talk to us about our case until we forked over another $4,000. When we asked for an estimate on how much the entire matter would end up costing (as we were extremely concerned about our ability to afford what we believed to be insanely excessive bills), we were told that it wasn't possible to give us an estimate. From the billing statements we received it looked like they were trying to charge us $30-40,000 to finish the matter (and refused to provide an estimate), so naturally we decided we weren't going to continue working with this firm. So why were this firm's bills so high? Because Pamela Madlen's firm has decided that in addition to charging $175 per hour for their CPA's time (standard CPA rate I suppose), that they are going to charge their clients $85 per hour for everything their non-CPA office workers do, including the scanning of documents. Naturally, this was not something that Ms. Madlen bothered to tell us when we spoke with her on the phone and decided to hire her firm. Incredibly misleading and perhaps fraudulent! If you're looking to get the shaft, both from the IRS and your accounting firm, then by all means, go ahead and hire Kirkland Accounting Services. If not I'd recommend looking elsewhere.
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