Kelly Financial Service
Client Reviews on Kelly Financial Service
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I have been using Frank to handle all my business taxes and payroll, and personal finances for about 10 years and I am very happy with the quality of work. My staff is always paid on time and there has never been a problem with payroll. All my taxes sales tax, payroll, corperate, etc are all filed and paid on time. Owning a business is hard work and alot of long hours and having Frank on my side I do not have to worry about payroll and taxes to do. Frank has my back and I would highly recommend him to any business owner who wants to free up some of their time . Laura in the office is wonderful she always has the bookkeeping answer for me.
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March 1, 2017. I wish I would have read the reviews. I wouldn't have used him. My tax prep fee went from $187 three years ago under Art Rhoads to over $600 this year. Every year he's made major mistakes with my taxes, and it's because he didn't use the 1099's I gave him, consequently I just got an IRS bill showing almost $2,700 due. The 1099's are even in the binder he sent me, but he didn't add those figures to my income. I'm mad at myself for having him do my taxes. I'm not going to rant anymore, it'll only make me more mad! I wish there was a no star to give!
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I would provide 0 stars if I could. The owner is RUDE beyond belief and yelled at me for attempting to ask a general question. If you want to be bullied, use them. If not, go to anybody else for a better experience.
Feedback:
POOR SERVICE/CRAZY HIGH FEES. 7 months of inaction, then charged $475 for "services" of phone time and faxing that I can't prove, and that I can, and did, perform in just a few minutes. Office was closed in mid-afternoon 2 times when I stopped by. Frank was out of the office for a month on 2 different occasions I stopped to check on progress, and "couldn't be reached", next time he was out for a week and "couldn't be reached." Others in office claimed they didn't know about my project, or where my records were located when I asked for them.
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