Client Review on Kari Mitchell Accounting PC

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As other reviewers have stated, not at all upfront about charges. I was not given the option to decline services or informend as to their cost prior to a bill arriving in the mail a year later. When the IRS came knocking, they were not interested in standing behind their services. Very defensive and rude when confronted about the situation, morally and ethically bankrupt is the only way to describe this business. I missed a form that meant I owed $116 to the IRS, that was my bad(and would not have required them to do anything, as I would have just paid that small of a discrepancy), but the IRS was looking for $1600 because keri mitchell accounting failed to submit my wife's income on our original return. They attempted to charge me $100 to fix this mistake, never once saying there would be a charge or what the charge would be, nor did they attain any verbal or written acceptance of these charges, but that didn't stop them from sending me a bill a year later and threatening me with collections.Additionally they charged me $75(which I was rudely forced to pay) to file a form that would get me $50 back($50 that I never got back!). What kind of ethical accountant who is supposed to be working for you would even suggest such an thing? let alone not give you a cost or option to decline?Went there for years, will NEVER go back.You are better off going with turbo tax, at least they are friendly when you have a problem and they stand behind their service, not to mention they are $$$ cheaper for a simple return.