Government of the United Kingdom
Client Reviews on Government of the United Kingdom
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Wouod prefer to have never visited, for the poor experience and welcoming by the security staff, I walked in to find some info and had my puppy chihuahua in her bag with me, to then be treated like a criminal and had 3 men walkimg towards my wife and me attempting to intimidate us and requet us to leave. Very disappointed, you're meant to be a place of service.
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Suicide booths are available next to the toilets. Extra security to make sure all the angry unsatisfied people keep quiet and take it or go away.
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If unemployment wasn't depressing enough, having to deal with this place is a further kick in the teeth. Awful, often patronising, 'work coaches' which are frankly not helpful at all. When work is finally found, contacting them is next to impossible. The number in the back of the 'My Work Plan' booklet is defunct and you have to dial a different number. When you dial the new number, nobody answers. First time I called I was on hold for 30 minutes before I gave up. Second time I called I waited a full 45 minutes and still, nobody answered. Tried emailing my ‘work coach’ 3 times over the course of a week but none of my emails were replied to. Carrier pigeon would have been quicker.I finally found a direct number to the Park Row building. I called and informed them I had found work a week ago and asked how I go about getting my free bus pass (which they trumpet they will give you when you find work). The person I spoke to said you need to go in to collect the bus pass – how on earth are you expected to do this when you are working!? In addition, you cannot even get the free bus pass if your claim has been closed. How completely and utterly pointless.
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I been there porsone call Mandy help me a lot it's very good fast 100% helpfhelpfull I recommend this centre better then other in leeds special thanks to Mandy God bless you
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very poor cant get to speak to anyone
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Bad customer service aver
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Poor service
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It was mistakenly good
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poor business ethics
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In and out in 2 minutes. Thought I would be in there for hours.
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