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Client Reviews on Tax Return Preparation Rockford, IL

    • 3.0
  • 4 Reviews

Most helpful positive review

0 people found the following review helpful

By Eva Kretschmar Oct 21, 2019

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Most helpful critical review

0 people found the following review helpful

By Beth Madison Oct 21, 2019

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Feedback:

Very easy to get in touch with for large questions and small. The office staff are friendly and extremely helpful (and patient!). A lot of service for a very affordable rate. Thank you!

Feedback:

Screwed up my husbands business taxes 2 years in a row. Thought he fixed them but a short time later, realized he screwed them up again causing us to get denied for a house loan. Not only that but he took forever to finish them up. Promised to have them to us by a certain date but then repeatedly kept pushing the date back. Went weeks w/o communicating. Will not recommend him.

Feedback:

Had great tax preparation service at really reasonable rates. Jim even goes the extra mile when problems happened thanks to a clerical error with the state and federal depts. of revenue. Been my go-to guy for 15 years and I'm thankful he is.

Feedback:

Bad communication between the secretary and the other employees. I had to make several trips out to their office because they would not take my phone calls seriously.

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