Colonial General Insurance Agency Inc Ut
Client Reviews on Colonial General Insurance Agency Inc Ut
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Very efficient and friendly.
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This place is extremely unprofessional! They give you the runaround and make it seem like they're doing a huge favor by helping out the customer. Stay away from this company and avoid the frustration!
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0 stars This place is a joke!! I have been given the runaround since day one. After a family member recommended Integrated as a broker for our auto insurance as well as our boats and trailer. We were good for about a year When my daughter turned 16. I called to have her added to our policy I was given two separate quotes and then billed double the quoted amount for 2 months. When I called to figure out why my bill wasn’t what I was quoted nobody wanted speak to me I have made multiple phone calls and sent emails to both Melissa and Jeremy with no response. I then canceled my policy I couldn’t afford to pay double the amount of our entire policy for my 16-year-old driver with a good student discount.for the third month. I then got a bill for $200 because I canceled my policy early. In June I spoke to Heather and Kate in depth about the situation Heather then said she was sorry and would look into the situation and it had looked like someone might have made a mistake and that she would help help to resolve this issue and would call me back.iI had offered to pay my bill at that time but was told to hold off. Never heard Back from Heather. Today I received a notice that my account was sent to collections. I called Intergrated to talk to Heather and of course she is not available. I’m am not one who doesn’t pay my bills. some simple communication and an explanation as to why I needed to pay over $400 for my daughters insurance would’ve helped I am paying much less now so I happy we changed.
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Staff is very friendlyand ready to work with. This is where my employer gets payroll, benefits etc. It's located conveniently of the freeway.
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Staff is very professional.
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Integrated Solutions has been extremely helpful. They do a great job at what they do.
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Great customer service, Ruth and her team helped me with my new business needs and my personals policies too.
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This company is a joke!!! They have no class and no customer service. We tired to get simple things accomplished with the insurance department. They take no accountability for mistakes and they blame the client. That is why we have you do our policies!!! We assumed you knew what you were doing.
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HORRIBLE !!!!!!!! Service fxxk this company Staff is not helpfull at all 😡👎👎👎
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Make sure to avoid these guys like the plague. I repeat, do not get your car insured through these guys, you will regret it terribly. They have now cancelled my policy twice without giving me any warning whatsoever, not even an email or phone call. They are incredibly unprofessional and the service reps are very abrasive. I should not have reinstated my policy the first time they did this to me. I heard my policy was cancelled from my auto loan provider before I even got a call from these guys who supposedly manage the policy. Just ridiculous.
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