Client Reviews on FrankCrum
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FrankCrum - Margaret Popis is a fantastic employee. She does her job with outstanding customer service, seemingly above and beyond the call of duty. She listens with compassion and follows through with action. Your company (any company) could be way more awesome if more people were like her. I hope she is a valued employee, as she is OUTSTANDING! Thank you Margaret Popis! I am no longer a customer, but would recommend your company to anyone looking for such services.
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As a partner of a national PEO MGA, I've worked with a lot of insurance carriers and professional employer organizations. Each client that Axis Group places with Frank Crum is a client that we can rest assured will receive professional service and advice from industry experienced and in many cases specially licensed and/or certified staff. Their client care department is hands-on and works proactively to ensure that the transition to a PEO is a long term, mutually beneficial and happy co-employment relationship. Keep up the great work!
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I have been working with Barry Smith and Rebecca Stephens at Frank Crum and both of these two employees bend over backwards to accommodate our needs. They look out for us with deadlines and so many things that I just cant name them all. They are veryexact and precise and I have no problems with payroll thanks to their work ethics and efforts. Great company even greater peopleworking there!! Highly recommend
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Friendly and professional staff. If you need payroll support ask for Jose Alcocer
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If you are a small business owner, STAY AWAY FROM THIS COMPANY. They will make sure that you are wrapped and trapped by their super expensive charges and you will have to bend yourself towards their best interest.They make money off you like they you are your master. They want their world being perfect. Anything makes their world perfect or not perfect YOU PAY.I have been through at least 5 payroll companies, this is the most brutal I have ever experienced. Every little detail not meeting their perfect rule, they will stir up dramas for it. Guess who are paying for these dramas?
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Ive been working for 3 weeks. I'm supposed to get paid every week, but only got paid one check. If this isn't fixed in less than a week, I'm filling a complaint form on the frankcrum payroll office.
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Realky nice building. Friendly receptionist.
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I am not one to write a negative review about a company, but I feel this company deserves a negative review. Small companies be aware of this crocked and corrupt company. My father's company used Frankcrum from 2009 to the beginning months of 2014. He had a long standing relationship with Frankcrum. Unfortunately, my father's company ended up in a cash flow problem and had to close it's door. During that cash flow crunch his company asked Frankcrum to run the payroll on a different date than normal to make sure that there was money to pay for the payroll and their services. Frankcrum went along with it a few times, and then they terminated his company. Now over four years later they are trying to collect money in amounts of roughly $15,000.00, saying that his company was the one that terminated the deal with out notice. This is completely false when Frankcrum is the one that terminated his company. Frankcrum was paid for for all of their fees for their services up to the date that they terminated his company. Again small business owners, that are either current Frankcrum customers or thinking about signing up with Frankcrum be aware of their corruption.
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My husband has a very small company and we needed workers comp so I was told that this company does payroll as well and that it’s super convenient and easy to do and good pricing. I was naive to believe this and I left a payroll company that actually was easy and convenient because they didn’t offer workers comp. after switching over and paying 700$ within a week I was told I had to go to the bank and wire the money to frank crum and this is super INCONVENIENT plus I have to pay 25$ wire fee every week to run payroll. I asked them why I couldn’t run payroll through direct deposit. They told me my credit isn’t good enough (I have a 700 credit score ) and that they need 1000$ dollars to run my payroll and you don’t get it back until to terminate with them and I would lose my 700$ to terminate plus I believe a fee and a long notice needed. You can’t take a vacation without rubbing payroll for even a week. I regret joining frank crumb and feel trapped and at the least my family and small company just threw away money. BECAREFUL especially if you are a small business owner.
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Made a lot of changes to how they handle business and employees, corp BS to save money? No Loyalty to Staff. Just long hours.
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