Client Review on First Advantage

Feedback:

The absolute worst company I have ever had the displeasure of having to work with. They failed my background check even though I have passed vigorous Homeland Security background checks. The reason is because they don't even search based off of your social security number; they strictly go based off of name and DOB. Horrific customer service; their accents are so heavy and they speak so quickly that it's nearly impossible to understand them. I've contacted them through phone, email and twitter. I don't even now if my dispute is even being worked on. A customer service rep told me to email a picture of my drivers licence and then communications stopped. It's very sad that companies choose to work with them for background checks. They are being robbed because this company produces nothing of value.