Client Review on First Advantage

Feedback:

Their IT system doesn't work to do the most basic things. Customer service can't help you either. If there's a glitch, you can't proceed. Sort of a nightmare. Any government or private organization looking to hire a firm to help with background checks should look elsewhere--your stakeholders will hate you for choosing this firm! They could not be worse. Literally, choose any firm but these guys! My sympathies for anyone who is currently stuck with using them. I understand that First Advantage is owned by Symphony Technology Group. All of the owners and executives of these firms should be ashamed of themselves. (Your company is the worst!)