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Client Reviews on Firefly Payroll Ltd

    • 5.0
  • 13 Reviews

Most helpful positive review

0 people found the following review helpful

By Paul Holmes Oct 22, 2019

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Most helpful critical review

There are no negative reviews on Firefly Payroll Ltd

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Moved across to Firefly and really impressed so glad we did

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We are a brand new free school and have never set up a payroll before. They made the whole process incredibly easy, handling all the admin and talking us through each step of the way. The monthly reports and payslips are produced on time each month without fail, and give us all the information we need. When we've had to ask a question they have always responded promptly.I would have no hesitation to recommend Firefly, especially to organisations setting up a payroll for the first time.

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We have been using Firefly as our payroll provider for a year now and I am glad I have made the switch from the previous supplier. Not only they are very cost effective, but the fact that I can always speak to the same people makes things so much efficient. Swapping payroll suppliers can be a daunting task, but Jason and Noreen have made the transition so easy and I can't thank them enough. Our company is now approaching the auto enrolment staging date and it is comforting to know that they have systems in place to help to take the administrative burden off of my shoulders.

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Firefly provide an invaluable service to us. I can confidently leave all our payroll processing to them, knowing it will be done accurately and on time. Plus always on hand for information and best practice solutions.

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We have been using Firefly for 5 years now and have been extremely happy with the service. Any concerns are dealt with promptly by Noreen. Our auto enrolment process was made easier using Firefly too. They have the "can do" attitude which makes our payroll run smoothly so any changes we want to make to our processes are accommodated. We really are treated like the customer. Would highly recommend.

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Gas Compressors Ltd / GCL Fabrications Ltd We have used Firefly for our payroll services for many years now. Noreen and her team have been very informative, friendly and quick to respond to our needs. I would highly recommend Firefly, 5 stars!

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We’ve used Firefly to do our payroll for a number of years now and I find them fantastic. They are always helpful, will take time to explain things to you and never have issues with last minute changes. I’ve already recommended them to a few people because they truly do provide an excellent service.

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We have worked with Firefly for a number of years and have always found the service to be excellent. They are supportive and flexible around our changing needs, and are always on hand to offer advice and answer queries. Friendly, efficent and reliable service, would recommend.

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We have been using Firefly for all our payroll related services for over two years now and cannot recommend them highly enough. Noreen and her team are always very friendly, professional and responsive to all our queries and last minute changes. This exceptional service is provided at a price that no other company could match anywhere near. Thank you Firefly for your outstanding service!

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GPS Marine Contractors Ltd have been working with Firefly for the last year - the service that we receive from them is excellent, any queries are always answered quickly and efficiently. Firefly gives us the professional service we require, but in a friendly and personal way.

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