Client Review on Bristol Workforce Investment Board

Feedback:

People are as far from friendly as you can get. I have a computer at home, but went in to the office because there were “suppose” to be staff to help you if you have any questions while you navigate the application for unemployment benefits therefore minimizing the possibility of making errors and delaying benefits.Well don’t ask more than one or two questions, because they will make it known that you are annoying them! Definitely talk down to you. Made the same errors I could have made at home without all the attitude! Was told the error I made could not be fixed, so just wait another week until the information I submitted falls off the web site and try again the following week! Well it’s a week later, wrong information still listed, will have to try by phone now! Hopefully the people on the other end of the phone line are better qualified to help than the staff in the Fall River office! Maybe they should be applying for unemployment benefits since I don’t understand what exactly they are supposed to be accomplishing there! At least get them training in interpersonal communication skills!