Client Review on Eurofins Scientific

Feedback:

I've been dealing with Eurofins (Iowa and Louisana branches) for over a decade. One star for Sanger as I had asked a Mr. "Kyo" (sp?) who is the branch manager there, if he could sign off on a recent certificate of analysis performed by Eurofins of Des Moines, Iowa. A signed and notarized copy in California is needed for our product registration in Vietnam. He interrupted me to say they did not perform COA's there and after I was allowed to speak again - informing him that Eurofins had already done this testing - and explained to him what I needed, he flatly stated that they don't do that and then he hung up on me. Quite rude and very unprofessional -- IMHO.