About - Eminence Water Works

Overall Feedback:

Really disappointed in the eminence water works! We had left for vacation and anyone that has kids and works full time gets it’s a crazy thing to get ready for. Yes, I forgot to pay my water bill for the first time in years! It was cut off for maybe 30 mins and my cousin called and told me. I immediately called and apologized and paid my water bill, but they needed $25 cash! Well that’s pretty difficult to do when I’m out of state. So they agreed to turn it on and I would pay the cash when we got home. I get a call to remind me thankfully and the lady reminded me and said if I didn’t come up it would just be added to my next bill. Therefore since it was due in like 12 days give or take I figured I would just it pay it when I paid the bill. After working all day and then rushing to two different soccer practices getting home around 8:30pm, I realize we have NO WATER!!!😡 Now this is just four days after they turned it on when I paid $130 bucks! All over $25 bucks come on, I can see if I’m Constantly getting my water turned off justifying this situation! But for a once in a blue moon occurrence and over $25 that has to be CASH when you knew I had been out of town! When you called and spoke with me instead of saying it will be added to the next bill you should have told me you would cut it off!!! Very disappointed, it’s time to get out of eminence!