Client Review on Edwardsville, IL CPA Firm

Feedback:

I was referred to them by a member of the Alton BNI group, and the experience was terrible. Took over 4 weeks to get completed, and never received any response to communication when I emailed or called to follow up. Was not told what price was going to be until I received a phone call letting me know they were ready to pick up and they told me what the balance still due to them was. It was over $150 more than I have ever paid to have my taxes done and it was without a doubt the worst experience. Poor communication and customer service.