East Bay IT, Inc.
Client Reviews on East Bay IT, Inc.
Feedback:
I went to East Bay IT recently due to a laptop screen issue, and the staff there were exceptional. They were quick, friendly, and extremely helpful with diagnosing the problem. I could say more, but then I would be repeating the same praise as the other 5-star reviews. If I have anymore computer issues, I plan to return here.
Feedback:
My experience with East Bay IT was beyond exceptional. My MacPro would not turn on, I went to Apple and they said to repair it would cost almost the price of a new laptop. Mind you, I received this laptop for mothers day last year. I was very disappointed.I called East Bay IT, was asked to drop it off and they would take a look. Mr. Panek gave an overview of what they were going to do and the steps that were needed to take place. The communication back and forth was great, the personal attention was appreciated, and the turnaround time (less than a week) was very much appreciated. I now have my Mac back and it runs great, for less than half the price what Apple wanted to charge me. Thanks East Bay IT!
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Great experience getting my laptop repaired at Eastbay IT- accurate estimate of cost, quick turnaround, reasonable rates and overall nice & hassle-free. And most importantly my laptop works again! Glad to have them in Apollo Beach.
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East Bay IT provides reliable computer and IT services. They are proficient IT consultants who helped streamline processes in my company and with my clients company. I've worked closely with Keith Johnson who quickly responds with good solutions for difficult and simple questions. I highly recommend East Bay IT, in fact i recommend East Bay to all of my clients.
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If it's possible to enjoy a "fix my computer" experience, East Bay It, Inc, gave me the "customer service" that would make anyone connected with their organization very proud. (But the GUARD DOG stole the show!
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As a small business owner, EastBay IT has been my salvation dealing with IT / computer matters and issues! They keep me functional, solve problems for me (some that I erroneously create) and help keep me ahead of the curve / avoid problems with their suggestions and insight. Most important, their response time has been stellar and exceeds what I experienced when part of a big corporation. EastBay IT treats me and acts of if they were my "in-house" IT support. They set a standard! Could not ask for anything more! Thank YOU...Thank YOU!
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Their staff knows what to do to offer a fast, trustable, and effective service.
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Great work and friendly people. They have very reasonable prices. Definitely would recommend.
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My 80 year old mother in law could not remember the password on her laptop. The folks at this shop unlocked it the same day for a very reasonable price. The technician spoke to me personally about suggestions for improving the performance and virus protection. A first rate repair facility I would recommend above all others.
Feedback:
Excellent service, friendly staff, and quick turn around. Appreciate the veteran discount as well. Well done East Bay IT. Thank you!!!! :)
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