Client Review on Diamond Tree Accounting

Feedback:

Staff was friendly. We hired them to handle our HST for last year and they did so. This was our first year with them. At the end of the year once HST was filed and paid we returned to pick up all of our paperwork and receipts only to find that they lost them. At first we thought perhaps they were simply misplaced so we left and they said they would continue to look for them. We didn't hear back so we stopped in again later on and still no receipts. Fast forward several months and we receive a notice from Revenue Canada that they have a question about the HST filing and want to see the supporting paperwork/receipts. We stopped in at Diamond Tree this past week and were again told they can't find them. So our first experience with a bookkeeping/HST service has turned into us having to face Revenue Canada saying we can't show support for the HST filing because our accountants lost our receipts. Diamond Tree has offered the solution that we need to remember what receipts we brought in to them and go back to each store/vendor and ask for copies of all those receipts.