Client Review on Dayton VA Medical Center

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I have been dealing with Dayton VA since 2011. The problem I run into the most, when dealing with NON VETERAN admin. staff is incompetence!! If you don't like the admin's answer, simply talk to a different admin. person and you will get a different "INTERPRETATION" of the "rules" and guidelines to the same problem!! To include admin supervisors and the mental health department as a whole. The admin. staff is more worried about the Dayton VA hospital and individual performance rating than their "MISSION STATEMENT" (they know more about what they can't do than what they can do to help the veteran). I have been told by the admin. staff, "we don't take mental health walk-ins", "you choice the community care I am just trying to help you out", and the racial divide is VERY apparent!!! IF you want profishency from the Dayton VA, you have to learn their jobs!!!