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Client Reviews on Custom Insurance Servcies, Inc.

    • 5.0
  • 6 Reviews

Most helpful positive review

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By Alan Willis Oct 22, 2019

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Most helpful critical review

There are no negative reviews on Custom Insurance Servcies, Inc.

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Great place for insurance Sam is great to work with

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Knowledgeable and attentive to my needsgreat communication

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Mitch Leonard ran some insurance quotes for our personal home, rental home, and cars, and he took the time to go through the quotes with us, line by line, to make sure we understood the coverage that we would be receiving. He went above and beyond with answering our questions and ensuring that we would have adequate coverage. So at that point, we were already very pleased with his services. Then, when my husband got in a car accident last week, we called Mitch to see what we needed to do. Mitch was very sympathetic to our situation and promptly got us on the line to file our claim with Progressive. From obtaining a rental car, to having all the repairs made on our vehicle, the process was completely seamless. What could have been a stressful event, ended up to not really be so bad. We are so thankful that Mitch had us insured the way that he did, and we would highly recommend him to anyone! Mitch is awesome, friendly, and an expert at what he does! THANK YOU!

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I had personally known Mitch for about a year before I decided to make the switch from my long time and trusted current insurance company. I was reluctant to switch, even though I knew there would be savings involved, because I trusted my current insurance carrier and was always provided wonderful services. However, when I did reach out to Mitch to get a quote on our home and auto, I was not disappointed. He not only saved me money (basically covering the cost of my entire auto policy!), but eased my fears about losing that personal touch and compassion that I so loved about the insurance I'd had since my teenage years. It has been an great experience and Mitch is truly top notch.

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I would highly recommend the team at Custom Insurance, especially Sam Scheffler and Mitch Leonard. These two in particular have helped me with my insurance needs. Sam covered health insurance plans with me and explained the details of each plan very thoroughly as well as answered some of my specific questions about coverage. Mitch was able to put together a bundled home and auto plan that saved me over $1500 annually. I had no idea how much I was paying for insurance! Thanks guys!

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I was looking for a vision and dental plan due to the loss of coverage on my kids, and gave Custom Insurance a call. Don was initially unsure if I would be able to obtain these coverages alone at this point in the year, but he put David on the case. David was able to find a policy that would both work for me, and was reasonably priced in less than 24 hours. He had the paperwork to fill out in my inbox quickly as well.Ultimately, I discovered the coverage wasn't needed, but David was quick, courteous, and professional in every way possible. Even though I didn't end up being a customer, the service was certainly excellent!

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