Continental Tax Service
Client Reviews on Continental Tax Service
Feedback:
Working with Continental Tax Service was a huge waste of money. We were charged over $300 for very little work and inadequate service. Our tax professional gave us no guidance on whether it would be better for us to file jointly or separately and was hard to reach. The "work" she did could've just as easily been done by filing online myself. The front desk staff is very unfriendly and seems to get annoyed when you ask anything of them. When they charged me, they didn't show me a summary of their fees, leading me to pay for hidden add-ons like their Audit-Protection Plan (APP). When I remembered after paying that I didn't want the APP, the woman at the front desk made it clear that it was a huge inconvenience for her to refund me the $50+ for the plan. I would not recommend them to anyone and I will not use this company again for my tax needs.
Feedback:
Wish I never went here. I should have been at home doing my own taxes the proper way. However husband and I decided one year go see an expert (how to file best for us.) Charged 300.00 bucks. Terrible customer service no explanation of return and really screwed up my taxes!! Didn't even claim our daughter and took a copy of her S.S card!
Feedback:
We have been with Continental for a number of years and we are so grateful for these people. After years of wasting money at H & R Block we totally appreciate the staff here.
Feedback:
Cece has done my taxes for years now Very helpful and all in the office are friendly and easy to deal with during the dreaded tax season .
Feedback:
Very informative. Very easy to find, and saved me tons of money! The ladies at the front desk could be a little friendlier, and educated on their job though.
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