Client Review on Columbia Edp Ctr, Inc.

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Horrible customer service, and in general zero help when you need it. A former employer went through them, and i contacted them to try and get copies of my paystubs because I had not received a single one. After about 5 emails to them was told the person who I was emailing was let go, but that they would email me copies, which I never received. Then I contacted them because I hadn't received my w-2, which it is now March. Was told they would call me back once it was ready. Never got a call from them, so I called up to check the status. The person who I spoke with on the phone was one of the rudest people I have ever had to deal with. They kept trying to talk over me and cut me off while I was in the middle of talking. And then when I expressed my frustration from having to jump through hoops to get my W-2 reprinted, they just replied "well we mailed it out, once we mail it out it's no longer our responsibility." Not to mention that every one of my former co-workers from the company who uses them for payroll all said they never received their W-2 form either and had to contact them for a reprint. I would highly advise not going through them for any services, and if your employer does go through them expect to get little to no help if you have an issue.