Client Review on carolynstax.com

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Not sure how she stays in business. Carolyn took 5 weeks to do our taxes, she charged us 240.00 and was not available to respond to phone calls over the weekend regarding urgent matters. We were notified by the IRS that we had an over pay of 4,000.00 due to an oversight on Carolyn's part. Evidently she provides the service of sending in pre-payments to the IRS through her office and in her own word, "does not keep track of any of that." So she has no idea what transactions take place. She cannot recognize a standard form letter over the phone, and she does not take responsibilities for her mistakes. If you value your hard earned money, stay far far away from this business.