Client Review on carolynstax.com

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If I could write zero stars I would. We were advised she was a good tax reference through a mutual party and in fact she was not. We are now undergoing a MAJOR tax audit by the IRS and she has went silent on us. Many records that were given to her during the period of tax filing 2014, 2015, and 2016 have magically disappeared and are not available (most were originals with no copies available) and she is not willing to cooperate. She fictitiously made up multiple numbers she felt were convenient and has offered no explanation. She is a horrible tax preparer and although she said should we ever undergo and audit she would offer audit protection she has forced us to hire another accounting firm to assist in the IRS audit and even the auditor can't figure out where the numbers came from after everything we gave to Carolyn and her tax service was pretty straightforward. I have gone so far as to show E-mail records with attachments to the IRS auditor and she can't believe her eyes on our tax returns. DO NOT do your taxes here and if you have in the past I suggest hiring another firm ASAP!