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Client Reviews on Carmela Davis CPA

    • 3.5
  • 12 Reviews

Most helpful positive review

0 people found the following review helpful

By Gene Bowden Oct 07, 2019

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Most helpful critical review

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By Lisa Jun 21, 2019

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We have used Mrs Davis for our personal and corporate taxes. We live in Mississippi but we still use her services. We make the drive to have our taxes done in Longview because of the fantastic job they do!

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Extremely professional and helpful. Highly recommend to anyone in the east Texas area

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Carmela was very helpful and was able to answer all my questions. She got me the best refund possible. Great company and management.

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Best CPA I have ever used!!

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I have been calling your offices since the end of April concerning my mom's taxes filed wrong. Caty (the Ast. manager on High St) just argued with me over the phone for 20 minutes about how my "mom" said everything was fine with her taxes. For people reading this my mom is incongnitive and Mrs. Davis's office is aware of this because I gave them a copy of the guardianship paperwork. Mrs. Davis's office called ME on April 15th at 10:30 at night to tell ME my moms taxes were done and for ME to come get them in the mail before midnight!!! After all of that, the taxes were filed incorrectly!!! I believe Mrs Davis's office owes a refund or at least a partial refund. When I have called (8 different times) and I have documentation of each person I spoke to and was told I would get a call back. As of this time nobody has done a thing.... UNTIL!!!! I posted this exact post on Facebook, then they called. Caty, (the Ast. Manager) had the nerve to say when I called your mom she seemed to understand, Seriously?? What part of me being her guardian does this company not understand?? So Mrs Davis's office called ME when it was time to come file the taxes but when it came to asking for a refund They called my mom? That is shady business...I don't recommend this company. -0- STARS!!!!

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We dropped off our taxes in mid February. We did not hear back until April 12 and this was only because we contacted them. Because we are not a part of the crony group our taxes were put to the back burner. I wonder if they would have been completed if we had not asked about it. Unless you are a long time Longview resident I would not use this firm. We had other complications last year and it took them several months to complete our taxes. We do not have complicated taxes and it should not have taken this long.

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My family has been a client of Carmela"s Tax service for many years. This year (2018) however, we will no longer use this tax service or recommend it to fellow educators, co-workers, family, or friends. We had in IRS issue and there was a severe lack of communication from Carmela's with us. Not just once, but through the whole process (4 letters from IRS) of trying to clear this up. No one deserves this kind of service when you are paying them to help you.Update: March 2019-Thank you for calling to apolgize for the service issue and hopefully caring enough to make some communication changes in the IRS department.

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I have used Carmelia Davis, CPA for the last few years now and they are a great firm with with wonderful employees. They are very knowledgeable and professional. I highly recommend them.

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The clerk who did our taxes back in October 2018 was inexperienced and didn't provide us enough information in conjunction with preparing them wrong to begin with. (Mispelled my name, etc.) The office manager made it right and gave us our tax prep fee back to us which we received March 23, 2019. As far as we know the clerk who did our tax prep is no longer there. It wasn't the ideal outcome for us (we'd rather have a return right now), but at least the office manager refunded the fee.

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We have used Carmela Davis CPA for several years for our business and have always had great communication. Very thorough in their work and recently needed some help in training and helping to understand some changes. I worked closely with Cathy Akerman and she explained everything for me and made some changes to make the work easier for me. I trust and highly recommend them for your tax services

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