About - Brookdale Richmond Heights

Overall Feedback:

Please do not send your love one to the unclean place that smells of death and depression. My uncle was a rehab patient there 2019. The care there is substandard. The rooms and the carpet have urine stains. The beds and chairs all have some unreconizable stains. STNA's lie about helping the patients. They mark down the care that they give patients. This is called medicare fraud. My family have reported them to medicare. The Nursing staff is not knowledgable when it comes to giving medication. The state should close this place down. The doctor of physical therapy does not come to assess patients. My uncle has a rare disease that the doctor and staff were made aware of this condition. The doctor of Therapy is incompate at best.He ordered exercises that are counter indicated for my uncles condition. This further damaged my uncle and caused him to have a difficult recovery. Once my family complained to Medicare Brookdale cut his therapy short even thought he could not even walk up the steps to his apartment. Brookdale just steals patients money. My uncle could walk and drive safely before this hospitalization , just to give you a baseline. DO NOT PLACE YOUR LOVE ONE HERE IF YOU WANT THEM TO LIVE.