Client Review on Bloom Associates, Inc.

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I had been going to Bloom Associates for 7 years for my annual tax return. My return is very straightforward, and I could have done it on my own or with TurboTax. However, I thought that having a CPA added a bit of security that made up for the (surprisingly large) fee. This year, however, there was a problem with my Illinois state return that was entirely the fault of Bloom. This resulted in over a two thousand dollar reduction in my return! When I called them about this, they admitted their error... but said they were too busy with preparing other returns to meet with me! Only after calling them many times did I get help with filing an amended return. So, this was a matter of both incompetence and poor customer service. Why would anyone trust them with their taxes?