Best WindowsDoors
Client Reviews on Best WindowsDoors
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Very professional, Great customer service, and Great prices!
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The great way this job was handled and the scope of work was the best and fast
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Good prices, great follow up
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No comment.
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Did a great job installing my sliding glass door
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Best just completed installing 11 new Milgard windows in our Big Bear Lake cabin. We had contacted both Best and Bear Valley Glass for quotes. With Bear Valley Glass, they had to make an appointment about 8 days out. Called the day before and had to reschedule the appointment. The new appointment was the afternoon, three days later. They showed up in the morning so I wasn't there to meet them and discuss the process. It took them three days and several calls to get the quote. It was emailed, hand written, lacked detail, and was almost illegible. Devin, with Best was there the next day. He spent all the time I needed to get all my questions answered. I received the quote the next day. It included diagrams of each window with a summary of finishes, features, and dimensions. It also included a detailed explanation of what was included, time required, and method of installation. The labor estimates for Best and Bear City Glass were very close. Best was about $1,000 less that Bear City for the materials (windows). I found that strange because both companies were bidding the identical Milgard windows, finishes, and sizes. Needlessly to say, I called Best and told them they got the job. The next day they had their installation foreman, Hugo, come by to meet me and reconfirm all the dimensions, finishes, and answer any additional questions that I had. The next day they called me to confirm that the window order had been turned in and that Milgard was starting the window manufacturing process. Two weeks later, they called again to confirm the installation date. Two days prior to the scheduled installation date, they called again to reconfirm the installation date and time. Hugo and his crew of six factory trained installers showed up on time when scheduled (unusual for Big Bear Lake Contractors). It took them 1 1/2 days to install the 11 windows. Everyone knew what to do and they worked really well together. As they progressed with the installation, they kept their work areas clean and were always courteous, efficient, and respectful of our home. I am pleased to write this recommendation for Best Windows and cannot complement them enough on their customer service from start to finish, efficiency, pricing, and quality of work. And - we love the Milgard Windows.Mike B
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Excellent service! They know their business. Best in Big Bear.
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