Edition:

Client Reviews on ARCpoint Labs

    • 4.1
  • 10 Reviews

Most helpful positive review

0 people found the following review helpful

By Iain White Oct 21, 2019

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Most helpful critical review

0 people found the following review helpful

By C Brown Jun 21, 2019

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Feedback:

I can't say enough about how the staff helped me and my family during a difficult time. Dealing with substance abuse and child custody can be hard enough without having to worry about the service you receive for something so critical. Nothing but good experiences. The staff did what it took to make sure the results were in a timely manner and accurate. I don't know where we would have been without this team. Thank you!

Feedback:

This place says hours are from 8-5. They are really until 4:40, cause they lock the door before 4:45. Showed up for a drug screen at 4:45 and the door was already locked and the lady was leaving for the day.

Feedback:

Gentleman at the front and lady who took my vitals, etc were nice but this office was old and rather dirty looking. In the business they are in I would expect it to be cleaner and more clinical. If it had been it would have put my mind at ease a bit more.

Feedback:

The owner was extremely helpful to me in my situation explaining all the ins & outs of drug testing. He was incredibly knowledgeable and gave me all the information I needed. Thank you for the amazing service!

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rude staff the lady that gave me my drug test talked like a robot completely lacking any emotion and the women at the front desk was just as rude

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ALWAYS accurate!

Feedback:

Great people to work with in an ever changing world. Jason and the staff at ARCpoint Labs have done a tremendous job educating me and our companies employees on drug use, abuse, and testing. The results we receive are concise and timely. We have used many other facilities over the years but ARCpoint Labs has outperformed all of them.

Feedback:

Great staff! Very professional service provider. Privacy and confidentiality, as it should be. Well versed in current testing techniques and wonderful bedside manner. You couldn't ask for a better experience. Also in Rock Hill SC.

Feedback:

ARCpoint Labs of South Charlotte is the best place to go for reliable results. The staff is very friendly and knowledgeable. I would definitely recommend ARCpoint Labs.

Feedback:

Jason and his team are very knowledgeable about pre employment screenings and they offer accurate and reliable results. Jason has high standards and expectations that are evidenced through the process. The staff is professional and the results are quick and reliable!

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