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Client Reviews on American Medical Group

    • 3.0
  • 13 Reviews

Most helpful positive review

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By Jackie Peters Jun 22, 2019

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Most helpful critical review

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By Laura Florez Aug 22, 2019

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Feedback:

Kristie Morris is hands down the BEST Dr. I have ever had the pleasure to work with. Her knowledge and ability to listen to her patients is a breath of fresh air for me. After only three months in her care, she has made an enormous impact on my family’s future and quality of life. After 40 years of suffering, Kristie has diagnosed me with EDS, a rare genetic disorder. Myself and my descendants now have a cause for our pains and odd ailments. She has single handedly changed my entire family’s life for the better. Our quality of life will be forever changed. Having a diagnosis means we will no longer be labeled hypochondriacs and will be taken seriously for the rest of our lives. As for her staff, Janelle always greets everyone with a smile and absolute efficiency as the receptionist, Stephanie all smiles and kindness checking vitals. Nurse Erica, fastest hands around, typing notes, generating lab report documents, X-ray reports & photos all while being in exam room assisting Kristie. With a smile I might addI could go on forever. Thank you to the entire staff. Each of you will forever hold a special place in our hearts!!

Feedback:

Best place in New Mexico to go. We use Dr. Noseff. He really listens to you and doesn't rush you out. If he can't fix it he will send you to the right person who can. His office staff are professional and very nice. We've seen a few of the other doctors there when Noseff has not been there and they were all good too. If you can't get in there I'd just go to Texas. I don't trust anyone else for great care other than American Medical. Also the check in ladies are very nice and helpful too. Also had to deal with the business office here and they were very nice and helpful. You won't have a bad experience here. I highly recommend this place. They take walk-ins and appointments. You usually don't have a long wait unless there is a lot of sick people. But even if you have to wait, it is totally worth it.

Feedback:

Avoid Dr. Jerrid Noseff if you can. He does not care about his patients concerns for out of town workers. That place just want your money. Find a good family care doctor instead.

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If I could I would give zero stars...i have called and called my calls to dr delong office never gets answer I leave messages and they never respond .... this is very frustrating because I still need to get ahold of this doctor's office yet I still cant get threw currently still cant get threw to anyone

Feedback:

Worst clinic I have ever dealt with. No one ever answers their phone, you have to leave a voicemail message and they never return the calls. Of all the clinics I work with on a daily basis, this is decidedly the absolute worst, I wouldn't recommend them to my husband's ex-wife (or would I....).I just looked at their self-promotion video and it says "call us now!" You can call them, but they won't answer the phone.

Feedback:

Every time I go to a doctor any where, I take a very real and potentially vulnerable step towards true self-care by declining to get weighed. I have done this for years and have never gotten any pushback except by NP Brock Morris and his staff. Each time I would go in to see him, I was met with resistance. It was never anything too harsh, until one day after skipping the weighing process with his staff and being escorted to my patient room, NP Brock Morris stormed in my room stomping in there with an attitude and visibly angry with no intention of hearing or understanding my feelings. He called me "non-compliant" in general and told me "I will not be your care provider anymore if you do not get weighed." He behaved absolutely ridiculous! I tried to explain to him from my heart in a condensed version why I don't like to be weighed, but he already had his mind made up before he stepped foot in that room and wasn't going to try and TRULY understand his patient - me. He awkwardly gave me my lab results and quickly ended the appointment, leaving me hurt, shaken and confused as to why he and his staff were so upset and labeling me as non-compliant all because of not getting weighed!The fact is that I am in the doctor's office to be cared for. It is the responsibility of those within the practice to ensure my experience does not trigger or cause any unnecessary harm. I have the right to refuse to be weighed! As a patient, I have the right to decline any medical test or procedure at any time! It's my body, and I have the final say! I'm not some medical chart or some cookie cutter patient! I am a human being and an individual with my own past, scars, struggles and fears. What may be good for one person may not be good for the other.However, I am a reasonable and very understanding person, so I get that there may be times when it is medically necessary for a patient to be weighed- preoperatively, when ascertaining certain medication doses, or in the tracking of life threatening conditions. I do consider circumstances individually and if there is a justifiable reason to get an accurate weight, then I can agree to it gracefully. My intentions are never to be "non-compliant". On the contrary, NP Brock Morris was anything but agreeable and graceful. It should be put in the front of his and everybody in a helping profession's daily work to be compassionate, sensitive, understanding, merciful and educated on the INDIVIDUALITY of their patients, but that is not the case with him and unfortunately many others. I was shocked to find out that he fired me from not only his care but ALL of AMG! I can't believe he fired me all because I spoke up for my own body and mental health and declined to get weighed! Weighed! WOW! I've spoken to several doctors throughout the country after this incident and they are all appalled at the level of unprofessionalism, education and insensitivity this NP has and the rest of AMG for complying with his wishes to fire me as a patient from the whole clinic. Many medical professionals are unaware of the potentially disastrous ripple effects that putting focus on a person's weight can cause. They are unaware that people can be unhealthy at ALL SIZES and you don't need a scale to see if a person appears unhealthy. "Larger bodied" or "extremely thin" individuals are often viewed as someone who wants to be "in denial about their weight" and are given their number as a "wake up" call. Assuming that people in "larger" or "frail" bodies should feel concerned about their weight is an example of inherent bias and is a part of an iatrogenic practice that inappropriately reinforces body shame as somehow "motivating". People of all shapes and sizes struggle with disordered behaviors, thoughts and just plain embarrassment, and part of healing their relationship with their mind and body means letting go of body checking behaviors, like monitoring weight. Only I KNOW how I FEEL in MY BODY, how my clothes fit, my joints move, my energy levels and vitality - none of which can be measured by a scale.

Feedback:

I had a very positive experience there. Thanks to everyone there you made my day better

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I brought my little girl in to see Dr. Schmidt Friday after hours clinic. He informed me that he would be out on Monday and provided me with a prescription just in case her symptoms worsened over the weekend. The staff was prompt and courteous, helped my daughter feel safe. Loved the fact that I could walk-in with out an appointment or calling ahead. Thank you Dr. Schmidt and Staff.

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Weird that they have phones but no one ever answers. If they do, they transfer to another person to give you to a voicemail. I should have just sent a pigeon.

Feedback:

I have been a patient at AMG for many years, as well as my entire family. We have our preferred physician B. Morris but when ever he is unavailable we see whatever physician available. We truly confide in all physicians on hand. All have been very great doctors. Even the staff have been very helpful. Wait time had gotten better throughout the years but the wait is definitely worth it. B.Morris is amazing. I appreciate that he listens instead of making us feel like "Yea yea this is what's wrong with you..now leave" like other places I've been. Thank u AMG for your professionalism..your concerns..and your loyalty to my family and myself as well.As long as there is AMG we will remain. Zamora Family

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