Client Review on Alan C. Olson & Associates

Feedback:

After receiving poor service with a confusing call where he didn't listen to me and then without knowing what I was asking him for said sorry I'm not interested in assisting you. Then after I left a 1 star rating for his poor conduct, he called me complaining about receiving a 1 star rating on Google. Maybe he should spend more time listening with an empathetic ear to what a potential client has to say before quickly dismissing them. I have spoke to many attorneys this week and this was by far the worst experience I've had. I called his office back and requested that he refrain from calling me again. If he didn't want to listen to try and offer help the first time don't call back begging for another chance. That's unprofessional and rude. I wasn't going to leave a comment, however that return call I felt warranted it. My suggestion is spend less time worrying about your Google rating and more time about your potential clients. Then your rating will naturally climb.After reviewing previous reviews it would appear this is a common practice for Alan Olson.To your response... in the call I explained that I had no attorney yet somehow you assumed from that a former attorney terminated me. Also in the call I never got the chance in the 2 minutes that we talked to explain any details. You asked general questions which you messed up my answers on and I had to correct you. Maybe you didn't like that I corrected you and then just decided not to listen after that. The only red flags were that you didn't show empathy and listen to a potential client. I will gladly provide a script of our call on this Google review as I have a full record of our conversation. You can make false claims to try and stand on a pedestal, but you have multiple reviews all saying the same as me. I can back up my claims... such a pity that you aren't a better attorney.