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Client Reviews on AFC Urgent Care Watertown

    • 3.6
  • 8 Reviews

Most helpful positive review

0 people found the following review helpful

By Aoife Maguire Oct 22, 2019

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Most helpful critical review

0 people found the following review helpful

By Mehreen Khan Oct 22, 2019

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Feedback:

After being exhausted for the entire weekend and passing out on Sunday I went to AMF urgent care to get tested and hopefully get an antibiotic. My mother and I received excellent treatment from the moment we walked into AMF; Jason, the receptionist, was incredibly friendly and explained our medical insurance to us (we're irish and have never used medical insurance in the states!) Jannae also took amazing care of myself and was extremely helpful, and when we went to AMF again on the Monday for further treatment we also received excellent care from Sam and the doctor (who I unfortunately forget the name of but who was so lovely and friendly!!) overall an amazing experience with AMF, with short waiting times and excellent care provided by the staff. would 100% recommend going to AMF!!

Feedback:

Such a fantastic place! Each of my two visits have been so quick and easy, as the staff is very professional and knowledgeable. On the second trip, I went in for a sore throat thinking it was strep, and was recommended a flu swab as well by the PA, just in case. I tested positive for the flu, and I was very grateful to have been diagnosed, treated, and prescribed Tamiflu so quickly. Great and resourceful group of people, from the front desk to the technicians and PAs/NPs/MDs, everyone here is very good at what they do.

Feedback:

Went in hoping to get an imaging done but they said they can’t do that even though there is a sign right outside the door saying there’s state of the art imaging inside. Apparently that’s a “corporate” sign. And then I’m told they only do imaging during certain hours specific days of the week. And of course none of this information is on the website.

Feedback:

Staff was great and I was in and out within 40min - easiest doctor visit ever!

Feedback:

Ethnically diverse workplace; during my visit today there was an African American man, a Blonde man, an Asian man, and an Hispanic lady. Great service!! I brought my daughter in today and we were in and out within 30 minutes. Thanks for being great Americans AFC!!! :)

Feedback:

Theirs a blond man seating in the front with African American guy too.What a horrible customer service this place has!I never have time to write reviews and I’m making the exception now because it’s unacceptable to work in health industry and be such a horrible human.Save yourself’s the frustration and go elsewhere.

Feedback:

Over charge an inaccurate wait times

Feedback:

Front desk staff not very helpful, just talked to each other.Medical Technician was very caring and kind.Not sure if I saw an MD or an NP but she was very efficient. (Cai,Thien)I came in with cold/flu symptoms and was quickly treated much better than going to the ER and waiting all night to be seen.Would recommend.

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