Client Review on ADP Miami

Feedback:

Not only is their customer service outsourced in India but the customer service they have here in the US is also terrible. I have a real issue that needs to be dealt with and instead getting someone that’s listening I get hung up on and transferred again to an outsourced customer service because no one here wants to deal with it. Unacceptable absolute gross customer service I’ve never taken the time to complain before but I feel it’s necessary in order to enforce some type of change? Thank you, employee from ADP “Jonathan” for getting paid to hang up on me and being so incredibly unhelpful.