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About - Abilities ScreeningEmbroidery

56 East Avenue, | New Jersey, United States

Abilities ScreeningEmbroidery Reviews

Featured Review

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Patricia
Patricia

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Overall Feedback:

Editing my review. At first glance I was happy with my t-shirts, but putting a few through the wash, small patches of ink started to tear off.Also, originally when I was discussing the design and print order with them, I had sent them a sample image/wip of the image that was 72 DPI jpg. I way told to send the file PDF. I finished up my design and sent the PDF in 300 DPI. My sample 72 DPI was printed up instead. I let it go, however...even though the order was $324.Next when the ink started to rip on the first wash, I returned the shirts and showed the issue to the receptionist, who was extremely kind and apologetic. She noticed the issue clearly. Today I received an email from the manager telling me nothing is wrong with the quality and the shirts passed quality inspection. Another point about this was that I was in discussions with the shop about getting the shirts done by a certain date since I vend at art shows, and I wanted to have the shirts done by the date of a show I had. They got them done in time, but because of the issues and having to return them, I did not have them for the show. So not only did I pay over $300 for faulty shirts, but I also took a financial hit by not being able to sell them at the art show I had planned them for. And as of now, no refund or discount has been offered. Which originally I didn't even bring up or expect, because as an independent artist I UNDERSTAND that things happen like this. I also don't mind supporting the foundation, but to be later be told that nothing is wrong with the shirts is not okay. I'm only giving 2 stars because the staff I spoke to was nice.*EDIT*After some back and forth for the week, they agreed to issue us a refund. My final feeling through all this is that if you're thinking of getting something screen printed that is just text, a small size logo, or something for non profit, you should go to them, because this operation benefits people in a well meaning manner. If you are a for profit business and/or require a big job with a full illustrative piece, you should know there is chance of some imperfections that could affect the artwork, however.

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