Vonage Holdings Corporation
Client Review on Vonage Holdings Corporation
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THE ABSOLUTE WORST COMPANY I HAVE EVER DEALT .DO NOT I MEAN DO NOT GO WITH VONAGE !!! THEY HAVE NOTHING BUT INCOMPETENT EMPLOYEES AND MANAGERS . CUSTOMER SERVICE IS HORRIFIC . YOU'LL BE ON HOLD FOR NO LIE 2 HOURS FOR THEM TO SAY HOLD ON , THEN IF THE DON'T KNOW HOW TO FIX YOUR ISSUE YOU WILL THEN BE HUNG UP ON AND NOT EVER CALL YOU BACK. YOU WILL HAVE YOU REPEAT THAT CYCLE A FEW TIMES TILL YOU GET SOME ONE WHO HAS HALF A BRAIN STEM TO HELP YOU . EVEN STILL AT THAT BEING YOU HAVE BEEN ON HOLD FOR 2 HOURS THEY WILL STILL TELL YOU TO GIVE THEM A FEW HOURS AND THE WILL CALL YOU BACK (WHICH NEVER HAPPENS)I HAVE HAD THEIR TERRIBLE SERVICE FOR 9 MONTHS AND THIS IS THE CONSTANT ISSUE I FACE WITH THEM . I HAVE A CREDIT OF OVER $500 ON MY ACCOUNT BECAUSE OF THEIR F UP AND THEY STILL HAVE THE STONES TO CALL ME NOT EVEN AFTER A MONTH TO SAY MY ACCOUNT IS OVER DUE . ARE YOU KIDDING ME. GAVE THEM A CASE NUMBER AND THEY ARE STILL CONFUSED. BEEN ON HOLD FOR TWO HOURS NOW DURING MY WORK DAY TRYING TO RUN A BUSINESS JUST TO BE TOLD " YEAH WE''LL HAVE TO CALL YOU BACK IN A FEW HOURS" BECAUSE THEY NEED TO PHYSICALLY LISTEN TO THE RECORDING OF ME GETTING A CREDIT OF THAT AMOUNT TO MY ACCOUNT , AFTER I GAVE HIM THE CASE NUMBER AND FORWARDED THE CONFIRMATION EMAIL OF PROOF !!! THEY HAVE ZERO RESPECT FOR YOU , YOUR TIME, YOUR BUISNESS , OR YOUR MONEY .THE ONLY THING THEY WILL GIVE RIGHT THEN AND THERE ON THE SPOT IS A POUNDING HEADACHE. DONT WASTE YOUR TIME WITH THEM YOU WILL REGRET IT . I PROMISE YOU WILL
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