National Health Service
Client Review on National Health Service
Feedback:
As a patient with multiple lifelong chronic illnesses, including mental health and ehlers-danlos syndrome, I can say I've visited almost every department! Some things can be improved, such as the ease of directions through the hospital. I am a professional patient, so I've got the whole thing well memorized, but for new people it can be difficult due to the many twists and turns and signs that only point to the closest departments. The blue line to physio and other parts which are further away is very helpful though.Physio and OT are a fair walk from the main entrance, but they do have their own entrance and parking that most patients use. It's just a shame for those who use public transport to have only one bus stop at the hospital, and then to have to walk all the way through to the back. On a positive, porters have helped push me to that side when I asked at the reception, and someone came to take me down within 5 minutes on each occasion. So help is available.Staff have always been so amazing to me, OT staff for example, know my voice when I call their phone! And ask how I got on with wheelchair basketball at the weekend! Over the years I have been so well looked after, and the staff are always willing to do what they can with what tiny budget they have to work with. With a bigger budget and more staff or help, this hospital can improve drastically. But as it is, I can not fault the staff or service provided with what resources they have.
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