Client Review on PRIDE Health
Feedback:
My initial experience with Pride Health recruiter Nicole Mata was benign. She reached out to me via email looking to hire a speech-language pathologist for a summer position in Brooklyn, N.Y. After exchanging several emails, I called Ms. Mata, as I thought it would be more effective to have an actual conversation instead of continuing to exchanging multiple emails. When I called i was not greeted with what one would think a normative business greeting would be. She literally answered the phone and said, "Yea hello?" I asked to speak to Nicole Mata. She responds in kind, "Yea this is Nicole." I proceed to introduce myself and why I was calling. She sounds rushed and bothered so I ask her if she needs a minute and would like to call me back. She says yes, I offer my phone number (she doesn't ask for it), and she then says she will call me back. When she does call back she says "hello" and then nothing else (dead silence). I then say to her that I thought it would be best if we spoke about the position and it's nuances rather than exchange emails. She replied, "well what do you want to know, the email is pretty self-explanatory." I said to her, "Actually it isn't. Shouldn't you be leading this conversation since you are the recruiter?" Your email lacks information about your company, it lacks information about the service population, and it lacks information about your on-boarding process..." At this point she cuts me off, and begins a response with a nasty tone. I immediately stop her and say you know what let's end this conversation because you are totally rude and unprofessional and that isn't going to work for me. Her final words were "Great! Bye!" Unfortunately, I will never know if Pride Health is a great or even good company because it's employee Nicole Mata definitely tainted any positive view point I had or will ever had. I've already passed the word about my exchange on to several clinician contacts and intend to continue to spread the word. I'm sure whoever the client is would be disappointed in knowing how it is being represented to therapists. It is even more disappointing to know that Pride Health takes pride in having Ms. Mata represent the company.
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