Payworks Vancouver
Client Review on Payworks Vancouver
Feedback:
We are fairly happy with PayWorks as their system is more or less user friendly, but their Reports are overly complicated to use (in our opinion). The support is also usually pretty good - when you can reach them.We recently were VERY DISAPPOINTED in PayWorks Support however as they made our entire PayRoll disappear the day it had to be finalized. They then PROMISED to manually re-enter it by 5:00 pm as they couldn't figure out how to fix what they'd done. Sadly, when we checked at 7:00 pm, they had done nothing! I had to sit up for hours that night entering payroll manually so our staff would be paid on time. We also discovered that about 1/3 of our staff's wage rates had been changed back to their rate when hired. We asked if PayWorks would review and fix it for us (as they had also caused this problem), but they basically told us to do it ourselves.
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