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Client Review on Parasol Limited

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I used Parasol as an umbrella company for 3 months. Parasol is extremely attentive and helpful during the sales process. However, the minute you have your first contract (even as a first-time contractor) you're on your own. They are slow to react and are not proactive when you have issues. They are fine as an intermediary between you and the agency/client, but do nothing to assist their 'employees' - especially first-timers. The money is good and they do an OK job explaining your payslips. However, their online portal is horrible and not mobile-friendly and the team doesn't really seem to care about their 'employees.'

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