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Client Review on Heritage Management Services, LLC

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I have been having a persistent problem for four years with heat issues at the condo I own (and live at), in a development managed by Heritage. I have been in regular contact with Laura Morano, an "Assistant Manager" at Heritage, regarding this problem, since the end of October (when it became completely unbearable). The heating specialist she has sent to help has been trying hard to resolve the problem, I believe. But it has become clear to me that despite excellent documentation of my problem, that Laura Morano is probably not listening to him, and that she sees her job as patronizing and infantalizing me (because I am a senior citizen, or because she is lazy?), and is not taking my VERY WELL DOCUMENTED PROBLEM seriously. I would think long and hard about having your development contract with Heritage Management if Laura Morano will be assigned to your development.

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