Client Review on Cassells
Feedback:
Cassells were our accounts for two years and on the third year we submitted our company accounts 6 months earlier to give the accountant Perry plenty of time to do our company tax returns. After months of excuses to why he had not worked on the accounts we ran over the submission date by two months he then promised he would have the accounts done by two weeks so I left Perry for two weeks to submit the accounts, the following third week I ran Cassells to confirm our accounts had been completed. To my horror and frustration there answer phone service was stating they were now on holiday for two weeks.I had to wait 3 weeks for them to come back from holiday and recover my accounts to give to a more competent account of which we used Nicholsons in town. They submitted our accounts within two weeks and stated they wish all there customers kept all there accounts in monthly clear detailed folders.He incurred fines from Companies house for late submission of accounts. We later found out that our self assessment tax returns had not been completed even though we were advised that they were of which resulted in fines.My advice avoid this company and this man Perry like the plague he is grossly incompetent and further more a liar and cannot be trusted to do your accounts.
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