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Client Review on ADP Irvine

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I'm a custodial parent, that had to fight with my spouse for child support for over 3 yrs, and eventually, the court stepped in and got his wages garnished. I had no issues ADP in receiving my payments every month until now; they are refusing to pay the month of Oct. and Nov. 2018. They are coming up with excuses that are the postal service fault. What I perceived what happing is that ADP is taking the money out of the employee's paychecks, and holds as long they can to bare interests (another way to generate income). Their call center is in India, and, when asked to be transferred to a US agent, they purposely put you on hold for 30 minutes or longer. For the past 2 months, I'm not able to talk with anyone at ADP US office. I filed a complaint with the Los Angeles District Attorneys Office, and now I'm trying to locate the Federal and/or State Agency that regulate their services. Any help, please?

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