Major Clients:
Deutsche Telekom, British Telecom, National Bank of Greece, Slovak Telecom, News Limited
Revenue:
$500 million - $1 billion
Year Founded:
1990
Pricing:
M
Fulltime Employees:
2,500 - 5,000
Primary Services:
Workforce Management
Active Clients:
1000+
Client Retention Rate:
95%

Major Clients:
Deutsche Telekom, British Telecom, National Bank of Greece, Slovak Telecom, News Limited
Year Founded:
1990
Fulltime Employees:
2,500 - 5,000
Active Clients:
1000+
Client Retention Rate:
95%
Revenue:
$500 million - $1 billion
Pricing:
M
Primary Services:
Workforce Management, Workforce Management
Secondary Services:
Social:

About - Genesys Telecommunications Laboratories, Inc.

Paul Segre, CEO

2001 Junipero Serra Boulevard | Daly City, California, 94014

The customer experience you deliver has never been more strategic to your business.

Companies that don’t get it right won’t survive this new reality. Those who do have a tremendous opportunity to provide the fast, simple, satisfying brand experience today’s consumers expect. An experience that leads to increased sales, greater loyalty, and stronger connections with your customers.

Genesys is driven by our cause to help companies of all sizes create engaging 1 to 1 customer experiences. We do it by applying a relentless focus on the consumer perspective of the customer experience – and the impact it has on your business.

Genesys works with its customers and partners worldwide to deliver the experience that today’s digital consumers want. It all adds up to one seamless customer conversation.